Operations & Maintenance

Keep your rollup running smoothly with robust operational practices. This guide covers reliability, upgrades, security, and monitoring.

Reliability & Uptime

• Our platform is designed to target high uptime using a multi-cloud, multi-region infrastructure.
• Features include autoscaling, redundancy, and real-time monitoring to ensure continuous service.
• A dedicated status page provides real-time updates on network performance.

Upgrades & Governance

• Upgrades are managed in coordination with your team to roll out new features and improvements.
• Software updates and L1 contract upgrades are conducted via a secure multisignature process.
• Parameter adjustments (such as gas limits and sequencer settings) can be made through governance contracts.
• Options for future decentralization are available if you wish to transition control over time.

Security Best Practices

• Our rollup implementations are built on audited frameworks and secure infrastructure.
• Critical components are protected through encryption, DDoS mitigation, and secure key management.
• A multisignature wallet is recommended for administering sensitive contracts.
• Regular monitoring and security testing ensure the overall safety of your network.

Monitoring & Analytics

• The dashboard provides detailed metrics including TPS, gas usage, and RPC performance.
• Log data and alerts help identify issues and trigger maintenance actions.
• Integration with external analytics tools is supported for deeper insights.

Billing & Costs

• Costs include deployment fees, monthly subscriptions, and usage-based charges.
• Infrastructure costs, L1 posting fees, and additional services are clearly reflected in your monthly billing.
• Transparent pricing and usage reports are available in your account dashboard.

Support & Contact

• Access dedicated support channels for immediate assistance.
• Engage with our community through forums or chat channels.
• Comprehensive documentation and troubleshooting guides are available online.

By following these operational practices, you can ensure that your rollup remains secure, efficient, and reliable over time.